Browsing by Author "Δημητρακόπουλος, Ανδρέας"
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Total quality management for offering hotel services in five star hotels in Crete.
T.E.I. of Crete, School of Management and Economics (SDO), Department of Tourism Management
T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
Authors: Dimitrakopoulos, Andreas
Thesis advisor: Pitsouli, Esthir
Publication Date: 02-03-2010
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