Browsing by Author "Stavroulakis, Antonis"
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The importance of total quality as a factor of improving the offered services at hotels.
T.E.I. of Crete, School of Management and Economics (SDO), Department of Tourism Management
T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
Authors: Stavroulakis, Antonis
Thesis advisor: Fragkoulis, Antonios
Publication Date: 28-02-2008
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