Now showing items 1-2 of 2

  • Management of food and beverages business, focusing on the catering departments of luxury hotel units.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Katsavos, Georgios; Dionysopoulos, Georgios
    Thesis advisor: Apladas, Georgios
    Publication Date: 2018-05-07
    Hotels are the main part of the hospitality industry, and they now face their customers intimately so they can feel as comfortable as possible and eventually feel guests. Also, in recent years, there has been an upsurge ...
  • Measuring food and beverage service quality in hotels: employees' perceptions.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Pyrgianaki, Georgia
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 2019-06-24
    The aim of the thesis is to present the philosophy of the quality of the quality assurance systems and in particular how they perceive the concept of quality employees in the food beverage department of the hotels.