Browsing by Keywords "ποιότητα υπηρεσιών"
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Τhe relationship between consumer satisfaction, perceived value, service quality and consumer loyalty in greek telecommunications market
T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
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Publication Date: 2016-06-24Achieving and maintaining a dominant market position on behalf of the telecommunications companies is a major challenge for these companies, which is becoming even more difficult because on the one hand of the increased ...