Now showing items 21-40 of 62

  • Customer relations management using the information system e-CRM.

    T.E.I. of Crete, School of Management and Economics (SDO), Departement of Business Administration
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Tsobili, Agathi
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 12-05-2011
  • Customer relationships management using information systems e-crm.

    T.E.I. of Crete, School of Management and Economics (SDO), Departement of Business Administration
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Stamoulakatos, Iraklis
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 04-07-2012
  • The project management in modern business.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Mouka, Anna
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 19-06-2014
    The project management, at least as an empirical activity there by the time people tried to carry out a project in groups. That is, in principle everyone followed his own methods as to achieve an objective or project. Once ...
  • Total quality management as a tool for the competitiveness of the position of the enterprise.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Tzanakaki, Maria
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 2019-05-21
    On this dissertation we had dealed with Total Quality Management as an implement,in order to enhance the competition between business establishment.Through a questionnaire we had taken under consideration the answers, ...
  • The effect of social networks on consumer behavior.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Christopoulou, Vasiliki
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 2017-07-05
    The study of consumer behavior is a major scientific field of study in Marketing Science. The main objective is to investigate the ways in which the consumer takes his purchasing decisions and the factors that affect the ...
  • The influence of social networks on consumer behavior.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Ampelakioti, Maria
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 08-07-2015
    This thesis has as main objective to investigate the influence of social networks today, in human behavior as a consumer and whether the consumer welcomes the promotion of products and services over the internet. Below ...
  • The application of ISO systems in small and large enterprises.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Kounalaki, Maria
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 28-04-2015
    Quality Management Systems, primarily the last 20 years, are a growing sector in both size and specialization. Considered essential tools for companies operating large and small and are beginning to install them there. The ...
  • Implementation of a quality management system in the Public Technical Projects Department of the Region of Crete.

    H.M.U., MSc in MBA for Engineers
    Authors: Sgouro, Margeta
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 2020-04-03
    The present thesis was prepared in the framework of a postgraduate course for obtaining the Postgraduate Diploma "Organization and Management for Engineers - MBA" at the Mediterranean University of Crete. ts purpose is ...
  • E-government as a factor of administrative reform.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Kentra, Armisa
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 2019-08-19
    E-Government refers to the use of IT and telecommunications technologies in public administration combined with organizational changes and new skills of staff to improve public service, empower democracy and support public ...
  • The new reality in information systems in greek enterprises.

    T.E.I. of Crete, School of Management and Economics (SDO), Departement of Business Administration
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Chamilaki, Popi Fourdouleraki Maria
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 28-02-2008
  • Measuring food and beverage service quality in hotels: employees' perceptions.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Pyrgianaki, Georgia
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 2019-06-24
    The aim of the thesis is to present the philosophy of the quality of the quality assurance systems and in particular how they perceive the concept of quality employees in the food beverage department of the hotels.
  • The important of supply-chain management in the operation of an production system.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Koutantou, Marianna
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 22-12-2014
    A production system in order to function properly needs some resources. These are the raw materials, human labor, the technological equipment and capital. By combining these resources and only, can effect the operation of ...
  • Benchmarking as a tool for development and improvement of business.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Lempidaki, Pavlina
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 2017-02-02
    The process of Benchmarking is to identify vulnerabilities in running a business, either by comparing within the environment or by comparison with similar business operations, either by determining its position relative ...
  • The use of quality management systems in the hotel industry.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Aliai, Kaimela; Kristollari, Ionita
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 2018-05-17
    Ιn this dissertation we worked on investigating the use of quality management systems in the hotel industry. For the completion of the work, primary and secondary research was carried out. Secondary research includes ...
  • Electronic applications in shipping. Research and study of the current situation in the port of Pireus.

    T.E.I. of Crete, School of Management and Economics (SDO), Departement of Business Administration
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Palivakou, Aleksadra
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 10-05-2011
  • Electronic goverment and information tehchnologies on public administration

    T.E.I. of Crete, School of Management and Economics (SDO), Departement of Business Administration
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Mpachariadou, Anna; Fasilaki, Zoumpoulia
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 28-02-2008
  • Electronic marketing using social networks.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Trichaki, Kyriaki
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 10-12-2015
    Nowadays, the main source of information for the average person is the Internet. More and more users are updated daily from the Internet. In the recent years, the rapid growth of social networking sites has turned the ...
  • Innovation, research and sustainable development: environmental awareness of the citizens of Heraklion.

    H.M.U., MSc in MBA for Engineers
    Authors: Androulaki, Efpraxia
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 2023-03-23
    The main objective of this thesis is the investigation of the citizens’ environmental awareness. The case-study of this research takes into account the citizens of Heraklion in Crete with the development of a questionnaire ...
  • Customer satisfaction measurement in a hotel unit.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Trigkoump, Alexantrou; Seliniotakis, Marios
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 2018-11-14
    The study of customer’s fulfillment is a vital part of any organization that aims to better its products and its services. This particular part has recently entered the daily routine of the business world since it is a ...
  • New technologies and environmental management and sustainable development systems in tourism.

    T.E.I. of Crete, School of Management and Economics (SDO), Departement of Business Administration
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Spithaki, Katerina; Chalkiadaki, Katerina
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 08-07-2009