Now showing items 21-33 of 33

  • Citizen satisfaction of Heraklion from Citizen's Service Centres (CSC).

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Kokkalis, Athanasios
    Thesis advisor: Kourgiantakis, Markos
    Publication Date: 09-07-2015
    The purpose of writing this study is the identification, measuring and mapping the received satisfaction of the citizens of Heraklion from the citizen service centers (CSC). The sample consists of one hundred (100) citizens ...
  • Student satisfaction of the MBA program “Organization and Administration for Engineers” of TEI Crete and suggestions for its upgrate.

    H.M.U., MSc in MBA for Engineers
    Authors: Orfanos, Emmanouil
    Thesis advisor: Apostolakis, Alexandros
    Publication Date: 2021-03-04
    The purpose of this diploma research is to evaluate the postgraduate program “Organization and Management for Engineers” and also the additional services it offers, in order for the postgraduate program to strengthen its ...
  • Measurement of patient satisfaction in a public hospital. The case of gynecological obstetric clinic at University General Hospital of Heraklion "PAGNI"

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Ximeraki, Konstantina; Roufas, Konstantinos
    Thesis advisor: Bormpoudaki, Eleni
    Publication Date: 13-07-2015
    Patient satisfaction from health services may be a question of concern worldwide. The purpose of this study is to measure patient satisfaction from health services provided by the Obstetrics-Gynecology PAGNI Heraklion ...
  • Job satisfaction survey in intensive care units.

    T.E.I. of Crete, School of Health and Welfare Services (SEYP), Nursing Department
    Authors: Daramouskas, Anastasios-Theodoros; Dorlis, Vasileios; Charalampopoulou, Eleni-Maria
    Thesis advisor: Rikos, Nikolaos
    Publication Date: 2018-04-23
    The purpose of this dissertation was to investigate the level of satisfaction of doctors and nurses in Intensive Care Units at Athena, Patras and Heraklion hospitals in a country facing serious financial problems.
  • The role of self construction in satisfaction with life and the marital-comradely relationship.

    T.E.I. of Crete, School of Health and Welfare Services (SEYP), Department of Social Work
    Authors: Karasavva, Sotiria; Nistikaki, Antonia; Tsapo, Egklantina
    Thesis advisor: Kalaitzaki, Argyro
    Publication Date: 15-07-2015
  • Social needs of citizens, frequency of use of services and the degree of satisfaction. The case of the Municipality of Archanes-Asterousia.

    Η.Μ.U, School of Health Sciences (SHS), Social Work Dept.
    Authors: Anastasopoulou, Vaso; Vardaki, Maria; Blavakis, Georgios; Skordalaki, Rafailia
    Thesis advisor: Papadakaki, Maria
    Publication Date: 2022-04-12
    The purpose of this study is to investigate the social needs of the citizens of Archanes Asterousia.Other purposes : (1) is to investigate the living conditions of the citizens, (2) investigate the percentage of citizens ...
  • Τοurists’ preferences and satisfaction in Kissamos, Chania.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Benioudakis, Nikolaos
    Thesis advisor: Kourgiantakis, Markos
    Publication Date: 2020-04-28
    An area may have all the amenities that visitors are looking for, but still not to be able to offer the required pleasure, because a bad aspect of it covers every positive part. The people who are involved in the tourism ...
  • Tourists' preferences and satisfaction in Platania, Chania.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Drakoulaki, Kyriaki
    Thesis advisor: kourgiantakis, Markos
    Publication Date: 2021-09-03
    The present BA thesis investigates the satisfaction of the tourists who visited the Municipality of Platania in the period of August - October of 2018. The interaction between the tourist product – service and the tourists’ ...
  • The preferences of tourists in Prefecture of Heraklion..

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Gonianaki, Sofia; Iordanidou, Viktoria-Maria
    Thesis advisor: Kourgiantakis, Markos
    Publication Date: 2020-02-05
    The main purpose of the work is to study the selection criteria and the range of activities that the visitors of the prefecture of Heraklion want to do, as well as to explore the degree of satisfaction of consumers, who ...
  • Provided services and passengers satisfaction. Case Study of Heraklion Airport.

    T.E.I. of Crete, School of Engineering (STEF), IPPS in MBA for Engineers
    Authors: Tsimpimpakis, Nikolaos
    Thesis advisor: Kourgiantakis, Markos
    Publication Date: 2020-05-29
    The present research paper aims to identify the difference between the level of passengers' expectations and perceptions of the Heraklion Airport service quality in order to depict possible opportunities of improvement for ...
  • Scoring of the 'Student Satisfaction and Self-Confidence in Learning' questionnaire in nursing students after training in high-fidelity simulation mannequins.

    Η.Μ.U, School of Health Sciences (SHS), Nursing Dept.
    Authors: Kalathaki, Dimitra; Peppas, Foivos-Petros
    Thesis advisor: Zografakis-Sfakianakis, Michail
    Publication Date: 2022-10-21
    Introduction: High-fidelity simulation is a modern, experiential and interactive method of education in the field of healthcare, which allows the combined acquisition and application of scientific knowledge and skills ...
  • Acculturation strategies adopted by "second generation immigrants" of African heritage in Greece.

    H.M.U., School of Health Sciences (SHS), MSc in Social Multi Methods Interventions at Crisis Situation
    Authors: Tachir, Chalient
    Thesis advisor: Papadaki, Vasileia
    Publication Date: 2020-07-14
    The present qualitative study examines the acculturation strategies adopted by "second generation immigrants" of African heritage in Greece, as well as their life satisfaction. Moreover, the present study examines the ...
  • Tourists’ behavior and satisfaction: the case of visitors of Crete on 2022.

    H.M.U., School of Management and Economic Sciences (SMES), MSc in Hospitality and Tourism Management
    Authors: Kontaratos, Nikolaos
    Thesis advisor: Kourgiantakis, Markos
    Publication Date: 2024-02-05
    The focus of this paper is to examine the behaviour and satisfaction of tourists who travelled to Crete during the tourist season of 2022. The correlation between tourism product - service and tourist demand is extensive ...