Now showing items 1-9 of 9

  • Mystery shopping and modern Greek enterprises.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Vatikiotis, Dimitrios
    Thesis advisor: Fragkiadakis, Athanasios
    Publication Date: 12-11-2014
    The aim of this thesis is to explore the technique of mystery shopping in the Greek businesses nowadays. Due to the intense competition and the business environment, which is constantly changing, Greek companies are focusing ...
  • Formulation of problem-solving of linear programming in a real business environment.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Giakoumaki, Marianthi
    Thesis advisor: Fragkiadakis, Athanasios
    Publication Date: 15-12-2014
    The main purpose of this paper is to present and demonstrate the possibility of solving a particular business problem by applying methodologies and techniques that belong to the field of Management Science, on the activities ...
  • Research about the financial crisis and how it affected modern local enterprises in Heraklion.

    T.E.I. of Crete, School of Management and Economics (SDO), Departement of Business Administration
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Axioti, Marianna
    Thesis advisor: Fragkiadakis, Athanasios
    Publication Date: 16-03-2010
  • Customer satisfaction in an operational environmental.case study bank eurobank ergasias.

    T.E.I. of Crete, School of Management and Economics (SDO), Departement of Business Administration
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Mpinichaki, Kyriaki
    Thesis advisor: Fragkiadakis, Athanasios
    Publication Date: 27-06-2013
    The purpose of this graduate paper is to investigate the customers’ satisfaction in a real business environment, analyzing at the same time the elements that compose it and stating the reasons why companies should give ...
  • Customer satisfaction in a real business environment.

    T.E.I. of Crete, School of Management and Economics (SDO), Departement of Business Administration
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Kaniadaki, Vasileia
    Thesis advisor: Fragkiadakis, Athanasios
    Publication Date: 28-11-2012
  • Measurement of customers’ satisfaction in real business environment.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Afrathianakis, Myronas
    Thesis advisor: Fragkiadakis, Athanasios
    Publication Date: 27-06-2013
    The purpose of this graduate paper is to investigate the customers’ satisfaction in real business environment. In our days, measuring customer satisfaction is one of the major issues of interest to businesses and organizations. ...
  • Study for establishing a winery.

    T.E.I. of Crete, School of Management and Economics (SDO), Departement of Business Administration
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Geompres, Christos
    Thesis advisor: Fragkiadakis, Athanasios
    Publication Date: 12-04-2011
  • Measurement of customers’ satisfaction in real business environment.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Katseli, Ina
    Thesis advisor: Fragkiadakis, Athanasios
    Publication Date: 14-12-2009
    The importance of measuring customer satisfaction is confirmed by the fact that the area of the analysis of consumer behavior has focused on the post-purchase behavior of the customer. The companies and organization, who ...
  • Study - assessing customer satisfaction in a real operational environment.

    T.E.I. of Crete, School of Management and Economics (SDO), Departement of Business Administration
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Nikolaraki, Konstantina
    Thesis advisor: Fragkiadakis, Athanasios
    Publication Date: 02-12-2011