Browsing by Author "Κεφάλα, Σταματίνα"

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  • Client - patients satisfaction from pharmacies in prerfecture of Heraklion.

    T.E.I. of Crete, School of Management and Economics (SDO), Departement of Business Administration
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Kefala, Stamatina; Chatzoglou, Foivi
    Thesis advisor: Kourgiantakis, Markos
    Publication Date: 16-10-2012
    Pharmacy as a profession is changing rapidly in Greece. The patient – client satisfaction starts playing a more and more important role for the business development of the private pharmacists. This thesis aims to investigate ...