Browsing by Author "Κριστολλάρι, Ιονίτα"

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  • The use of quality management systems in the hotel industry.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Aliai, Kaimela; Kristollari, Ionita
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 2018-05-17
    Ιn this dissertation we worked on investigating the use of quality management systems in the hotel industry. For the completion of the work, primary and secondary research was carried out. Secondary research includes ...