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  • Design quality system ISO 9001 in hotel service companies.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Marketing (in Ierapetra)
    Authors: Κritsotakis, Emmanouil; Vassalos, Emmanouil
    Thesis advisor: Kokkinakis, Emmanouil
    Publication Date: 12-01-2016
    The last two years, Greek tourism seems to exceed the crisis and starting to become more competitive. The trends of international tourism demand beyond sensitivity to prices, with the price offered services, search of new ...