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  • Quality assessment of tourist services provided in the prefecture of Heraklion.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Plesioti, Konstantina
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 2018-05-21
    The purpose of this paper is to study the quality of the tourist services provided in Heraklion and to investigate customer satisfaction. An appropriate questionnaire was selected as the appropriate tool for collecting ...