Browsing by Author "Σταματάκη, Γεωργία"
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Organization and operation of food and beverage department in luxury hotel units. Case study : the hotel CHC Seaside Resort and Spa.
T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
Authors: Stamataki, Georgia
Thesis advisor: Apladas, Georgios
Publication Date: 23-12-2015The main task of a modern hotel unit is the satisfaction of basic needs and expectations of customers. The food segment (food & beverage) is an important source of revenue for Greek hotels. The ΤQM (Total Quality Management) ...
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