Now showing items 1-1 of 1

  • Hotel quality management of Crete.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Foskolakis, Konstantinos
    Thesis advisor: Apladas, Georgios
    Publication Date: 2020-03-05
    In this work I will present the way and procedures of providing quality services to the guests. I develop my undergraduate degree on the features that each hotel can offer, the procedures and of course the staff's contribution ...