Browsing by Author "Seliniotakis, Marios"

Now showing items 1-1 of 1

  • Customer satisfaction measurement in a hotel unit.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Trigkoump, Alexantrou; Seliniotakis, Marios
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 2018-11-14
    The study of customer’s fulfillment is a vital part of any organization that aims to better its products and its services. This particular part has recently entered the daily routine of the business world since it is a ...