Browsing by Keywords "οροφοκομία"

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  • Total quality management in luxury hotels’ Housekeeping department. Aldemar Hotels study case.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Gampieraki, Despoina; Panagiotaki-Englezou, Despoina
    Thesis advisor: Apladas, Georgios
    Publication Date: 2017-05-10
    The purpose of this study is the investigation and analysis of Total Quality Management in the implementation of the Housekeeping department of Luxury Hospitality Business. The work consists of two parts theoretical and ...