Browsing ΤΕΙ Κρήτης / Tei of Crete by Keywords "ποιότητα υπηρεσιών"
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Quality of Service in Internet Protocol version 6 (QoS in IPv6).
T.E.I. of Crete, School of Engineering (STEF), Department of Electrical Engineering
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Publication Date: 19-07-2012 -
Προσδιοριστικοί παράγοντες ποιότητας υπηρεσιών στο ελληνικό τραπεζικό σύστημα.
T.E.I. of Crete, School of Management and Economics (SDO), Department of Finance and Insurance (Agios Nikolaos)
T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
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Publication Date: 09-01-2009This study aims at contributing towards enhancing the existing level of understanding with regard to the determinants of service quality and its effects on the behavior of customers in the Greek banking industry and narrowing ... -
Servqual Gaps: Application in Greek practices.
T.E.I. of Crete, School of Management and Economics (SDO), Department of Finance and Insurance (Agios Nikolaos)
T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
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Publication Date: 09-08-2012 -
Evaluation of tourism services in perfecture of Heraklion.
T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
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Publication Date: 2017-02-17In this thesis assesses the satisfaction of holidaymakers Crete Heraklion namely during the 2016 summer season (April to May). The sample size was 100 questionnaires completed by Greek and foreign tourists during their ... -
Quality evaluation of airline services.
T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
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Publication Date: 2018-05-22The airline services as well as airport facilities, aircrafts and staff training have signif-icantly improved through the years. This is particularly important in a country with such a high rate of tourism as Greece. ... -
Quality assessment of tourist services provided in the prefecture of Heraklion.
T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
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Publication Date: 2018-05-21The purpose of this paper is to study the quality of the tourist services provided in Heraklion and to investigate customer satisfaction. An appropriate questionnaire was selected as the appropriate tool for collecting ... -
Quality evaluation of hotel services.
T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
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Publication Date: 2018-02-20The notion of quality is linked to the search for ideal idiom and is important for the supply of goods and services. High-quality provision is very important and is of paramount importance. Quality is now measurable and ... -
Evaluation of tourist services quality in the prefecture of Heraklion.
T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
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Publication Date: 2017-08-23In this thesis, we dealt with the issue of quality evaluation of tourism services in Heraklion. Our work is divided into two parts theoretical, which clarified and analyzed concepts relevant to the topic through secondary ... -
The evaluation of the quality of the Primary Health Care Services from the side of the recipients. The example of a semi-urban municipality.
T.E.I. of Crete, School of Health and Welfare Services (SEYP), Department of Social Work
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Publication Date: 30-07-2015The aim of this current research is the evaluation of the quality of the Primary Health Care Services the recipients of which are residents in the Municipality of Malevizi. The aim of the research is to estimate the user’s ... -
The evaluation of social care services of the Primary Health Care system in Northern Greece. A qualitative approach on the part of professional social workers.
T.E.I. of Crete, School of Health and Welfare Services (SEYP), Department of Social Work
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Publication Date: 2017-04-24The aim of this research is the evaluation of social care services, of the Primary Health Care system in the municipalities of Drama, Pella and Kymi-Aliveri. Methods and Material: The evaluation took place at the Social ... -
Dimensions of quality services of electronic banking
T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
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Publication Date: 2016-05-20The electronic banking (e-banking) is in fact a sequence of self-catering banking transactions are now possible due to the rapid technological evolution of information technology. From the bank's hand is a form of financial ... -
Quality services of electronic banking
T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
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Publication Date: 2016-05-20The electronic banking (e-banking) is in fact a sequence of self-catering banking transactions are now possible due to the rapid technological evolution of information technology. From the bank's hand is a form of financial ... -
Quality of Services in a DVB-T network.
T.E.I. of Crete, School of Engineering (STEF), Department of Informatics Engineering
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Publication Date: 29-02-2008This work includes the study, design and implementation/integration of a mechanism that guarantees the "Quality of Service" (QoS) at the transmission of multimedia services, through a DVB-T network infrastructure. As the ... -
Quality management in tourism.
T.E.I. of Crete, School of Management and Economics (SDO), Departement of Business Administration
T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
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Publication Date: 19-02-2009 -
The diachronic evolution of industry of hotel enterprises during the period 2000-2013.
T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
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Publication Date: 2017-03-15Main purpose of this thesis is the presentation of the statistics in the evolution of the hotel business in Greece. The information concern the periods just before the economic crisis and the afterwards course of the ... -
Διερεύνηση της ποιότητας των υπηρεσιών στην πρωτοβάθμια φροντίδα υγείας από την πλευρά των χρηστών. Το παράδειγμα του Κέντρου Υγείας Χάρακα.
T.E.I. of Crete, School of Health and Welfare Services (SEYP), Department of Social Work
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Publication Date: 30-07-2015 -
Total quality management on hotel industry.
T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Agios Nikolaos)
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Publication Date: 2017-09-08The present thesis focuses on the implementation of Total Quality of Management on the hotel industry. In the first chapter, the definition of Total Quality of Management is analysed, as well as its basic concepts. ... -
Total quality management in Luxury Hotels’ housekeeping department. Aldemar Hotels study case.
T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
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Publication Date: 2017-04-27The purpose of this study is the investigation and analysis of Total Quality Management in the implementation of the Housekeeping department of Luxury Hospitality Business. The work consists of two parts theoretical and ... -
Quality management in tourism.The implementation of quality systems in the hospitality industry.
T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
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Publication Date: 2017-01-17Quality is defined as anything that can provide complete satisfaction to the customer. It is easy to realize that quality assurance in an organization concerns all the people working in it. Therefore, "total quality" is ... -
Market research for taxi services in Heraklion: the opinion of consumers.
T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
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Publication Date: 2017-07-12This project is a market research that examines the opinion of the consumers about the quality of the taxi transportation services in Heraklion Crete Greece. With the help of the questionnaires that contained structured ...