Browsing ΤΕΙ Κρήτης / Tei of Crete by Keywords "ποιότητα υπηρεσιών"

Now showing items 21-40 of 41

  • Improving offered services quality in hotel enterprises with human resources.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Tourism Management
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Argyros, Christos; Fygetaki, Evangelia
    Thesis advisor: Apladas, Georgios
    Publication Date: 05-07-2010

  • Motivation as a factor to improve productivity of employees in a hotel business.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Tourism Management
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Pentheroudakis, Christos
    Thesis advisor: Apladas, Georgios
    Publication Date: 28-02-2008
    In order for a Hotel to be successful as a business it needs to focus on the quality of their services. The most important factor on maintaining a high level on the quality of the services in a Hotel is the level of the ...

  • The quality of insurance services in Greece

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
    Authors: Chalkiadakis, Emmanouil; Sergianai, Migkena
    Thesis advisor: Tsoukatos, Evangelos
    Publication Date: 2016-05-13
    This project was the subject of our study for quite a long time and we believe that given the importance of the issue it will be a major springboard for our subsequent course. This study was a team effort which was divided ...

  • Measuring food and beverage service quality in hotels: employees' perceptions.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Pyrgianaki, Georgia
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 2019-06-24
    The aim of the thesis is to present the philosophy of the quality of the quality assurance systems and in particular how they perceive the concept of quality employees in the food beverage department of the hotels.

  • Marketing in accounting firms: quality of services and customer retention.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
    Authors: Giagkos, Dimitrios; Grigoriadis, Alexandros; Karniaouras, Georgios
    Thesis advisor: Tsoukatos, Evangelos
    Publication Date: 02-11-2015
    Introduction: In the conduction of this specific work and research, a general reference with central issue to the marketing services in our country and particularly in enterprises that offer accounting services is accomplished. ...

  • Customer satisfaction evaluation: The case of a small hotel in the area of Hersonissos, Crete.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Roditi, Themelina; Charalampaki, Adamantia
    Thesis advisor: Dimou, Eirini
    Publication Date: 12-01-2016
    The aim of this study is to identify the level of customer satisfaction with respect to the quality and service they received during their stay in a hotel that is based in Heraklion, Crete. At first, the current status of ...

  • Measurement of supplied quality of public services to the public. The case of CSC.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Amerikanos, Pantelis; Chatzinikolas, Panagiotis
    Thesis advisor: Bormpoudaki, Eleni
    Publication Date: 30-10-2014

  • Network infrastructure based on the DVB-T standard for designing and optimisation of a platform for convergence of heterogeneous networks.

    T.E.I. of Crete, School of Engineering (STEF), Department of Informatics Engineering
    Authors: Moraitis, Giannis
    Thesis advisor: Markakis, Euaggelos
    Publication Date: 06-07-2009

  • Mechanism for providing quality of services in 802.16 networks.

    T.E.I. of Crete, School of Engineering (STEF), Department of Informatics Engineering
    Authors: Karadimas, Christos
    Thesis advisor: Mastorakis, Georgios
    Publication Date: 10-07-2009

  • Provided services and passengers satisfaction. Case Study of Heraklion Airport.

    T.E.I. of Crete, School of Engineering (STEF), IPPS in MBA for Engineers
    Authors: Tsimpimpakis, Nikolaos
    Thesis advisor: Kourgiantakis, Markos
    Publication Date: 2020-05-29
    The present research paper aims to identify the difference between the level of passengers' expectations and perceptions of the Heraklion Airport service quality in order to depict possible opportunities of improvement for ...

  • Performance evaluation of IPTV transmission through QoE measurements.

    T.E.I. of Crete, School of Applied Sciences, Department of Electronic Engineering
    Authors: Kanterakis, Giannis; Frantzi, Stamatia
    Thesis advisor: Liodakis, Georgios
    Publication Date: 27-09-2010
    In this thesis, permormance evaluation of IPTV transmission through QoE measurements over a local area network. The senarios tested are both multicast and unicast by the use the video Lan server and video Lan client. The ...

  • Quality of tourist provision and services evaluation in Heraklion county.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Dialektakis, Georgios; Stratis, Grigorios
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 2019-07-22
    Tourism as a concept was from the ancient years. After the Second World War the tourism was developed and people started to visit other countries. Tourism in the Greek area started at the 1970’s The good weather , the ...

  • Quality in service businesses. Case Study for the Agricultural Bank.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Finance and Insurance (Agios Nikolaos)
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
    Authors: Komiti, Reveka
    Thesis advisor: Kardasis, Stamatis
    Publication Date: 11-06-2009

  • Quality of services on food sections of hotels.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Tourism Management
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Paraskaki, Despina; Giannarakis, Nikos
    Publication Date: 22-07-2009

  • Quality strategies and application in services and application in the empirical marketing.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Finance and Insurance (Agios Nikolaos)
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
    Authors: Papadopoulos, Thomas
    Thesis advisor: Tzortzaki, Alexia-Mairi
    Publication Date: 12-12-2008

  • Comparing the reviews of visitors in Corfu and Rhodes.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
    Authors: Kasapi, Kalliopi; Papamanoli, Anastasia; Paraskeva, Evangelia
    Thesis advisor: Dimotikalis, Ioannis
    Publication Date: 20-11-2015
    The following project will refer to tourism and the touristic development of Greece, specifically that of two of its beautiful islands. We will study the effects of the increase in tourism as much on society and culture ...

  • Quality management systems and implementation of quality management standard ISO 9001:2000 in a bank.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Finance and Insurance (Agios Nikolaos)
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
    Authors: Zoumpaki, Loukia-Maria
    Thesis advisor: Kardasis, Stamatios
    Publication Date: 12-12-2008

  • Design, development and evaluation of an adaptation services mechanism, in order to provide guaranteed quality (QoS), in a wide area transmission interactive environment.

    T.E.I. of Crete, School of Engineering (STEF), Department of Informatics Engineering
    Authors: Sakizloglou, Loukas
    Thesis advisor: Pallis, Evangelos
    Publication Date: 25-05-2010

  • Design and implementation mechanisms for quality of service over embedded system on chips.

    T.E.I. of Crete, School of Engineering (STEF), Department of Informatics Engineering
    Authors: Matthaiou, Eustathia
    Thesis advisor: Kornaros, Georgios
    Publication Date: 28-09-2015
    Embedded systems have seen great growth in recent years. The usage of multi-core processors, within these systems, has truly enhanced their performance. However, using multi-core processors is not always simple and it can ...

  • The marketing of accounting service enterprises: from the quality of service in customers retention

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
    Authors: Mazarakidi, Elena; Plevritakis, Rafail; Chalos, Dimitrios
    Thesis advisor: Tsoukatos, Evangelos
    Publication Date: 2016-09-15
    Marketing is the main success factor in modern society, which is surrounded by a highly competitive environment. The Marketing is the factors that determines and deepen the sustainability of the business in every sector ...