Browsing ΤΕΙ Κρήτης / Tei of Crete by Author "Damigou, Maria-Avgerini"
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Use of qualite management system in hotels units of Thera.
T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
Authors: Damigou, Maria-Avgerini
Thesis advisor: Rompogiannakis, Ioannis
Publication Date: 24-06-2015The aim of this work is the presentation of quality management systems and their use in business in general and in hotels in particular. In the first chapter will become conceptual approach of the term quality and TQM ...
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