Browsing ΤΕΙ Κρήτης / Tei of Crete by Author "Karampini, Kalliopi"

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  • Total quality management and ISO organization.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Karampini, Kalliopi
    Thesis advisor: Fragkoulis, Antonis
    Publication Date: 19-06-2014
    Total Quality Management and ISO organization. Below we will deal with the concept of Quality, Quality Management in a hotel business or an organization. The characteristics, objectives and stages for implementing TQM. ...