Now showing items 1-17 of 17

  • Differences in quality from the provided health care in the hospitals of Crete.

    T.E.I. of Crete, School of Health and Welfare Services (SEYP), Nursing Department
    Authors: Giannoulea, Panagiota; Kopsacheili, Anastasia; Sfakiotaki, Stella
    Thesis advisor: Kleisiaris, Christos
    Publication Date: 2017-07-06
    Introduction: The last years, the issue of securing the quality of health services comes to the front gathering keen investigatory as well as practical interest. The quality of Health Services is determined by the extend ...
  • Research on satisfaction of Erasmus student in higher education of Crete.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Zoto, Almpana; Toska, Elizampeta
    Thesis advisor: Dimou, Eirini
    Publication Date: 18-11-2015
    The subject of this thesis concerns the study of satisfaction of incoming Erasmus student in higher education of Crete. Satisfaction of the incoming student plays a very important role in the development and upgrading of ...
  • Research about satisfaction of tourist with disabilities: the case of Heraklion Crete.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Kentella, Enta; Kola, Marinela
    Thesis advisor: Dimou, Eirini
    Publication Date: 2016-07-19
    In this thesis we dealt with the investigation of the extent to which the city of Crete Heraklion can meet the demands of tourists disabled, ie whether there is adequate infrastructure in the city and host of tourist-disabled. ...
  • Research of the satisfaction of TEI of Crete students from their participation in the Erasmus+ program.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Piligkotsi, Georgia; Rigaki, Angeliki
    Thesis advisor: Dimou, Eirini
    Publication Date: 2017-06-27
    The subject of this thesis concerns the study of satisfaction of outgoing students of TEI of Crete in Universities abroad under the Erasmus+ student exchange program. Meeting the outgoing students of TEI of Crete abroad ...
  • Visitor status survey and visitor satisfaction measurement in Rethymno.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Pachoulou, Stella
    Thesis advisor: Dimou, Eirini
    Publication Date: 2019-06-21
    This particular study studies and analyzes the phenomenon of tourism in Greece today and is specialized in the tourism inthe island of Crete and more specifically the city of Rethymnon. The work starts by identifying the ...
  • Research for the characteristics, attitudes and the degree of satisfaction of visitors in Ierapetra Crete.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Marketing (in Ierapetra)
    Authors: Angelakis, Georgios; Moutsaki, Despoina
    Thesis advisor: Trichas, Nikolaos
    Publication Date: 2017-07-21
    This paper presents the preferences and the attitudes of tourists visiting Ierapetra. Initially a reference is made to the Mediterranean tourism, its rapid growth and the debate that has arose, giving suggestions at the ...
  • The satisfaction of the insured persons of primary health care. The case of PEDY of Heraklion.

    T.E.I. of Crete, School of Health and Welfare Services (SEYP), Nursing Department
    Authors: Mathioudaki, Nikoleta; Michelaki, Maria
    Thesis advisor: Tsoumani, Natalia
    Publication Date: 2017-11-23
    The purpose of this study was to measure the satisfaction of the insured by the Primary Health Care's case RPHL Heraklion. The method used was the questionnaire use. The sample of individuals was 300. In the survey, 300 ...
  • Consumer behavior and satisfaction from super market sector in Heraklion.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Stavroulaki, Aikaterini
    Thesis advisor: Kourgiantakis, Markos
    Publication Date: 2016-11-09
    The aim of this thesis is to investigate consumer behavior and satisfaction from super market sector in Heraklion, Crete. The first section of the thesis gives the theoretical background, while the second section presents ...
  • Tourist’s satisfaction in Platanias.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Skarantonaki, Argyro
    Thesis advisor: Kourgiantakis, Markos
    Publication Date: 2019-09-17
    This research project is a record of tourist’s satisfaction in Platanias, Chania during the season of 2018 and especially during the months of August and September. More specifically, it is a research carried out in a ...
  • Consumer behaviour and satisfaction at supermarkets in Piraeus, Greece.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Argyriou, Georgia; Ninou, Sofia
    Thesis advisor: Kourgiantakis, Markos
    Publication Date: 2017-05-10
    The aim of this thesis is to investigate consumer behavior and preferences in purchases from Super Markets in Piraeus, Attiki, Greece. The first section of the thesis gives the theoretical back ground, while the second ...
  • Τhe relationship between consumer satisfaction, perceived value, service quality and consumer loyalty in greek telecommunications market

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Koulianou, Sevasti
    Thesis advisor: Spyridaki, Olga
    Publication Date: 2016-06-24
    Achieving and maintaining a dominant market position on behalf of the telecommunications companies is a major challenge for these companies, which is becoming even more difficult because on the one hand of the increased ...
  • Client - patients satisfaction from pharmacies in prerfecture of Heraklion.

    T.E.I. of Crete, School of Management and Economics (SDO), Departement of Business Administration
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Kefala, Stamatina; Chatzoglou, Foivi
    Thesis advisor: Kourgiantakis, Markos
    Publication Date: 16-10-2012
    Pharmacy as a profession is changing rapidly in Greece. The patient – client satisfaction starts playing a more and more important role for the business development of the private pharmacists. This thesis aims to investigate ...
  • Citizen satisfaction of Heraklion from Citizen's Service Centres (CSC).

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Kokkalis, Athanasios
    Thesis advisor: Kourgiantakis, Markos
    Publication Date: 09-07-2015
    The purpose of writing this study is the identification, measuring and mapping the received satisfaction of the citizens of Heraklion from the citizen service centers (CSC). The sample consists of one hundred (100) citizens ...
  • Measurement of patient satisfaction in a public hospital. The case of gynecological obstetric clinic at University General Hospital of Heraklion "PAGNI"

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Ximeraki, Konstantina; Roufas, Konstantinos
    Thesis advisor: Bormpoudaki, Eleni
    Publication Date: 13-07-2015
    Patient satisfaction from health services may be a question of concern worldwide. The purpose of this study is to measure patient satisfaction from health services provided by the Obstetrics-Gynecology PAGNI Heraklion ...
  • Job satisfaction survey in intensive care units.

    T.E.I. of Crete, School of Health and Welfare Services (SEYP), Nursing Department
    Authors: Daramouskas, Anastasios-Theodoros; Dorlis, Vasileios; Charalampopoulou, Eleni-Maria
    Thesis advisor: Rikos, Nikolaos
    Publication Date: 2018-04-23
    The purpose of this dissertation was to investigate the level of satisfaction of doctors and nurses in Intensive Care Units at Athena, Patras and Heraklion hospitals in a country facing serious financial problems.
  • The role of self construction in satisfaction with life and the marital-comradely relationship.

    T.E.I. of Crete, School of Health and Welfare Services (SEYP), Department of Social Work
    Authors: Karasavva, Sotiria; Nistikaki, Antonia; Tsapo, Egklantina
    Thesis advisor: Kalaitzaki, Argyro
    Publication Date: 15-07-2015
  • Provided services and passengers satisfaction. Case Study of Heraklion Airport.

    T.E.I. of Crete, School of Engineering (STEF), IPPS in MBA for Engineers
    Authors: Tsimpimpakis, Nikolaos
    Thesis advisor: Kourgiantakis, Markos
    Publication Date: 2020-05-29
    The present research paper aims to identify the difference between the level of passengers' expectations and perceptions of the Heraklion Airport service quality in order to depict possible opportunities of improvement for ...