Now showing items 1-2 of 2

  • The tour operators role in the formulation of quality policy in the hotel industry.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Marketing (in Ierapetra)
    Authors: Mparis, Andreas; Papadopoulos, Konstantinos
    Thesis advisor: Kokkinakis, Emmanouil
    Publication Date: 16-07-2013
    Tour operators play a rather important role in the tourism industry. They have sizable influence on its development. Hotel accommodations are an integral part of the tourism industry, and their way of structure and function ...
  • Design quality system ISO 9001 in hotel service companies.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Marketing (in Ierapetra)
    Authors: Κritsotakis, Emmanouil; Vassalos, Emmanouil
    Thesis advisor: Kokkinakis, Emmanouil
    Publication Date: 12-01-2016
    The last two years, Greek tourism seems to exceed the crisis and starting to become more competitive. The trends of international tourism demand beyond sensitivity to prices, with the price offered services, search of new ...