Πλοήγηση EΛ.ΜΕ.ΠΑ. / HMU ανά Συγγραφέα "Πρατικάκη, Μαρία"

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  • Pareto analysis on hotel service quality from online reviews.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Management Science and Technology Dept.
    Συγγραφείς: Pratikaki, Maria
    Επιβλέπων καθηγητής: Dimotikalis, Ioannis
    Ημερομηνία δημοσίευσης: 2022-02-16
    The subject of this thesis is the Pareto analysis of hotel customer complaints. We dealt with Pareto analysis for the quality of services and examined the quality of hotel services in Crete. Crete has 4 regional units, 2 ...