Browsing EΛ.ΜΕ.ΠΑ. / HMU by Keywords "total quality management"

Now showing items 1-2 of 2

  • Quality management in hotel units.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Ampelas, Dimitrios-Ioannis
    Thesis advisor: Apladas, Georgios
    Publication Date: 2020-04-30
    The purpose of this study is how to manage quality in hotel units. The objectives of the project were to study the ways that hotel managers manage quality, to study the strategic planning of hotel quality and, finally, to ...

  • Implementation of a quality management system in the Public Technical Projects Department of the Region of Crete.

    H.M.U., MSc in MBA for Engineers
    Authors: Sgouro, Margeta
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 2020-04-03
    The present thesis was prepared in the framework of a postgraduate course for obtaining the Postgraduate Diploma "Organization and Management for Engineers - MBA" at the Mediterranean University of Crete. ts purpose is ...