Browsing Πτυχιακές εργασίες / Bachelor Theses by Keywords "ξενοδοχείο"

Now showing items 1-8 of 8

  • Tourism arrivals analysis of the island regions.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Petropoulou, Aikaterini
    Thesis advisor: Xanthos, Georgios
    Publication Date: 2021-07-08
    The main subject of this thesis is to analyze the changes that occurred between 2015- 2019 in arrivals and overnight stays in the accommodation, in island regions of Greece. The island regions are the Ionian Islands, the ...

  • Quality management and complaints in hotels.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Trapantarou, Paraskevi
    Thesis advisor: Apladas, Georgios
    Publication Date: 2021-11-29
    The aim of the project is to study the factors of the quality of hotel services,according to the customers' views as they express it today through their reviews on the internet, as well as the management of complaints by ...

  • Hotel quality management of Crete.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Foskolakis, Konstantinos
    Thesis advisor: Apladas, Georgios
    Publication Date: 2020-03-05
    In this work I will present the way and procedures of providing quality services to the guests. I develop my undergraduate degree on the features that each hotel can offer, the procedures and of course the staff's contribution ...

  • Quality management in hotel units.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Ampelas, Dimitrios-Ioannis
    Thesis advisor: Apladas, Georgios
    Publication Date: 2020-04-30
    The purpose of this study is how to manage quality in hotel units. The objectives of the project were to study the ways that hotel managers manage quality, to study the strategic planning of hotel quality and, finally, to ...

  • The influence of online reviews on the provided customer service and on the management strategies of hotels.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Meletsi, Aikaterini
    Thesis advisor: Dimou, Eirini
    Publication Date: 2020-05-25
    The purpose of this dissertation was to investigate the affect of online reviews on the quality of the provided service and on the design of the marketing management of the hotels. The dissertation was formed in five ...

  • Cruise tourism and hotel accommodation: a substitute or complementary relationship?

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Kanellis, Achilleas-Michail
    Thesis advisor: Dimou, Eirini
    Publication Date: 2023-07-26
    The present research wants to investigate what kind of relationship two pillars of tourism have, such as hotels and cruise ships, and to give a clearer answer ultimately to whether they are substitute or complementary ...

  • Hotels and All-inclusive: the case of Rhodes’ residents.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Rizou, Laourin
    Thesis advisor: Avgeli, Vasiliki
    Publication Date: 2020-06-24
    The present research aims to investigate the behavior, factors and motivations of Rhodian tourists when choosing all-inclusive vacation packages. The purpose of this study is to specify changes and developments noticed in ...

  • Computer science and computerization of tourism.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Passadaki, Georgia
    Thesis advisor: Kleisarchakis, Georgios
    Publication Date: 2022-01-19
    The aim of this dissertation is to highlight the important role that computer science and computerization play in the modern world. In every field of modern everyday life, information systems are, already, an integral part, ...