Now showing items 1-5 of 5

  • Analysis-design-programming of customer relationship management, measurement and charging system of an energy company.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Agios Nikolaos)
    Authors: Moustakidis, Georgios-Eleftherios
    Thesis advisor: Michalodimitrakis, Nikolaos
    Publication Date: 2018-04-23
    The focus of this diploma thesis is the creation of a client relations managing system. The system is named Clover Software. The system will manage specific company information. The user that manages the system is able ...
  • Customer Relationship Management (CRM) in mobile marketing. Mobile application development for the Department of Commerce and Marketing.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Marketing (in Ierapetra)
    Authors: Mpampali, Dimitra; Stefanidou, Ourania
    Thesis advisor: Kapantaidakis, Iwannis
    Publication Date: 21-01-2014
    The issue addressed in this paper refers to customer relationship management (CRM) in mobile marketing and the development of a mobile application for the department of commerce and Marketing. First of all there is a ...
  • Customer relations management using the information system e-CRM.

    T.E.I. of Crete, School of Management and Economics (SDO), Departement of Business Administration
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Tsobili, Agathi
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 12-05-2011
  • Design and development of qualified special purpose CRM system

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Agios Nikolaos)
    Authors: Makridis, Ioannis
    Thesis advisor: Papadakis, Stylianos
    Publication Date: 2016-05-19
    The purpose of this work is the design and development of an online information system for the management of relations between a company and its customers. The system «Eclipsys CRM» specializes in the profession of accountant, ...
  • Design and development of a web based application which will provide time and services sharing.

    T.E.I. of Crete, School of Engineering (STEF), Department of Informatics Engineering
    Authors: Kanakaki, Evangelia; Patramani, Nikoleta
    Thesis advisor: Vidakis, Nikolaos
    Publication Date: 16-12-2014
    The purpose of our theses is the development of a web based application which will provide to the users of our community the privilege(*) of service exchange. The measuring unit for the service exchange will be the time ...