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  • Total quality management for tourism enterprises.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Tourism Management
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Limniou, Lygeri; Savvidou, Eirini
    Thesis advisor: Apladas, Georgios
    Publication Date: 21-12-2010