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  • The use of quality assurance systems from Cretan Hotels.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Marketing (in Ierapetra)
    Authors: Petromanolaki, Stella; Rifouna, Foteini
    Thesis advisor: Kokkinakis, Emmanouil
    Publication Date: 10-03-2012
    This research covered the use of quality assurance systems that were implemented from the Cretan hotel sector and is divided in six chapters. Chapter one introduced the research that was carried out, while chapter two ...