Browsing ΤΕΙ Κρήτης / Tei of Crete by Author "Karampini, Katerina"
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The concept of total quality as a competitive advantage in providing hotel services.
T.E.I. of Crete, School of Management and Economics (SDO), Department of Tourism Management
T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
Authors: Karampini, Katerina
Thesis advisor: Fragkoulis, Antonios
Publication Date: 28-02-2008
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