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  • Customer arrival and service analysis of a bank branch.

    T.E.I. of Crete, School of Engineering (STEF), IPPS in MBA for Engineers
    Authors: Mavrakis, Vasileios
    Thesis advisor: Michailidis, Dimitrios
    Publication Date: 2020-04-13
    The purpose of this assignment is to develop a method to define the most suitable number of bank clerks for any hypothetical bank branch, using the queue theory. In the beginning there is information regarding the bank ...