Browsing ΤΕΙ Κρήτης / Tei of Crete by Author "Σαπανίδου, Σελήνη"

Now showing items 1-1 of 1

  • The level of satisfaction of the airport 's passengers concerning the services provided.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Tourism Management
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Sapanidou, Selini
    Thesis advisor: Dimou, Eirini
    Publication Date: 28-02-2008
    Airline industry is one of the most important areas of tourism industry and this the reason why it was chosen for study. Airline's customers-passengers are very demanding due to their high educational and financial level. ...