Browsing by Keywords "ποιότητα υπηρεσιών"

Now showing items 41-54 of 54

  • Tourists' preferences and satisfaction in Platania, Chania.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Drakoulaki, Kyriaki
    Thesis advisor: kourgiantakis, Markos
    Publication Date: 2021-09-03
    The present BA thesis investigates the satisfaction of the tourists who visited the Municipality of Platania in the period of August - October of 2018. The interaction between the tourist product – service and the tourists’ ...

  • Provided services and passengers satisfaction. Case Study of Heraklion Airport.

    T.E.I. of Crete, School of Engineering (STEF), IPPS in MBA for Engineers
    Authors: Tsimpimpakis, Nikolaos
    Thesis advisor: Kourgiantakis, Markos
    Publication Date: 2020-05-29
    The present research paper aims to identify the difference between the level of passengers' expectations and perceptions of the Heraklion Airport service quality in order to depict possible opportunities of improvement for ...

  • Performance evaluation of IPTV transmission through QoE measurements.

    T.E.I. of Crete, School of Applied Sciences, Department of Electronic Engineering
    Authors: Kanterakis, Giannis; Frantzi, Stamatia
    Thesis advisor: Liodakis, Georgios
    Publication Date: 27-09-2010
    In this thesis, permormance evaluation of IPTV transmission through QoE measurements over a local area network. The senarios tested are both multicast and unicast by the use the video Lan server and video Lan client. The ...

  • Online service quality: the customer view of the technology industry.

    H.M.U., MSc in MBA for Engineers
    Authors: Papadourakis, Georgios
    Thesis advisor: Kourgiantakis, Markos
    Publication Date: 2022-10-17
    The purpose of this primary research is to study the opinions of consumers on the purchase of technology products / services via the Internet. This Diplomatic thesis aims to investigate a) consumer satisfaction with their ...

  • Quality of tourist provision and services evaluation in Heraklion county.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Dialektakis, Georgios; Stratis, Grigorios
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 2019-07-22
    Tourism as a concept was from the ancient years. After the Second World War the tourism was developed and people started to visit other countries. Tourism in the Greek area started at the 1970’s The good weather , the ...

  • Quality in service businesses. Case Study for the Agricultural Bank.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Finance and Insurance (Agios Nikolaos)
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
    Authors: Komiti, Reveka
    Thesis advisor: Kardasis, Stamatis
    Publication Date: 11-06-2009

  • Quality of services on food sections of hotels.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Tourism Management
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Business Administration (in Heraklion)
    Authors: Paraskaki, Despina; Giannarakis, Nikos
    Publication Date: 22-07-2009

  • Quality strategies and application in services and application in the empirical marketing.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Finance and Insurance (Agios Nikolaos)
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
    Authors: Papadopoulos, Thomas
    Thesis advisor: Tzortzaki, Alexia-Mairi
    Publication Date: 12-12-2008

  • Comparing the reviews of visitors in Corfu and Rhodes.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
    Authors: Kasapi, Kalliopi; Papamanoli, Anastasia; Paraskeva, Evangelia
    Thesis advisor: Dimotikalis, Ioannis
    Publication Date: 20-11-2015
    The following project will refer to tourism and the touristic development of Greece, specifically that of two of its beautiful islands. We will study the effects of the increase in tourism as much on society and culture ...

  • Quality management systems and implementation of quality management standard ISO 9001:2000 in a bank.

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Finance and Insurance (Agios Nikolaos)
    T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
    Authors: Zoumpaki, Loukia-Maria
    Thesis advisor: Kardasis, Stamatios
    Publication Date: 12-12-2008

  • Design, development and evaluation of an adaptation services mechanism, in order to provide guaranteed quality (QoS), in a wide area transmission interactive environment.

    T.E.I. of Crete, School of Engineering (STEF), Department of Informatics Engineering
    Authors: Sakizloglou, Loukas
    Thesis advisor: Pallis, Evangelos
    Publication Date: 25-05-2010

  • Design and implementation mechanisms for quality of service over embedded system on chips.

    T.E.I. of Crete, School of Engineering (STEF), Department of Informatics Engineering
    Authors: Matthaiou, Eustathia
    Thesis advisor: Kornaros, Georgios
    Publication Date: 28-09-2015
    Embedded systems have seen great growth in recent years. The usage of multi-core processors, within these systems, has truly enhanced their performance. However, using multi-core processors is not always simple and it can ...

  • The marketing of accounting service enterprises: from the quality of service in customers retention

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
    Authors: Mazarakidi, Elena; Plevritakis, Rafail; Chalos, Dimitrios
    Thesis advisor: Tsoukatos, Evangelos
    Publication Date: 2016-09-15
    Marketing is the main success factor in modern society, which is surrounded by a highly competitive environment. The Marketing is the factors that determines and deepen the sustainability of the business in every sector ...

  • The marketing of the business providing accounting services: From the quality of service in customer retention

    T.E.I. of Crete, School of Management and Economics (SDO), Department of Accounting and Finance
    Authors: Mavrotsoupakis, Emmanouil; Tzortzaki, Kiriaki
    Thesis advisor: Tsoukatos, Evangelos
    Publication Date: 2016-06-08
    Marketing is characterized to define all over the world as a concept quite inaccessible and difficult to its definition. However, when it is combined with the accountancy, the concept is easier to be understood because it ...