Browsing EΛ.ΜΕ.ΠΑ. / HMU by Keywords "online reviews"
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The influence of online reviews on the provided customer service and on the management strategies of hotels.
Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
Authors:
Thesis advisor:
Publication Date: 2020-05-25The purpose of this dissertation was to investigate the affect of online reviews on the quality of the provided service and on the design of the marketing management of the hotels. The dissertation was formed in five ...