Browsing Μεταπτυχιακές εργασίες / Master Theses by Author "Κανακουσάκης, Γεώργιος"
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Bureaucracy in Local Government Organizations: the opinion of employees and citizens.H.M.U., MSc in MBA for Engineers
Authors: Kanakousakis, Georgios
Thesis advisor: Kourgiantakis, Markos
Publication Date: 2020-05-12This thesis was designed to investigate the view of citizens and employees of the Municipality of Heraklion regarding the bureaucracy in municipal services. The first part presents the theoretical background of bureaucracy ...