Browsing EΛ.ΜΕ.ΠΑ. / HMU by Keywords "hotel"

Now showing items 1-17 of 17

  • Design and implementation of a Hotel Reservation Back-end application with customized Web Service support.

    H.M.U., School of Engineering (ScENG) MSc in Informatics & Multimedia
    Authors: Kalkanis, Kyriakos
    Thesis advisor: Aivalis, Konstantinos
    Publication Date: 2023-07-06
    There is no doubt that technology is an integral part of our lives and directly affects our everyday life since it finds use in all fields of science and beyond. The internet and computers have aided people in many ways, ...

  • Design and implementation of a hotel reservation front-end with social-media and customized web service.

    H.M.U., School of Engineering (ScENG) MSc in Informatics & Multimedia
    Authors: Kritikakis, Emmanouil
    Thesis advisor: Aivalis, Konstantinos
    Publication Date: 2023-07-10
    In the last decades, rapid technological development has caused radical changes in the hotel booking process. From the traditional method where the customer booked a hotel via their physical presence to the accommodation ...

  • Cost analysis of a small hotel enterprise during the period of Covid-19 pandemic.

    H.M.U., School of Management and Economic Sciences (SMES), MSc in Hospitality and Tourism Management
    Authors: Skyvalos, Michail
    Thesis advisor: Garefalakis, Alexandros
    Publication Date: 2022-10-11
    The present dissertation on the cost analysis of a small hotel unit during the covid-19 health crisis, has been prepared in the context of the competition of the author’s postgraduate studies in the Department of Business ...

  • Tourism arrivals analysis of the island regions.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Petropoulou, Aikaterini
    Thesis advisor: Xanthos, Georgios
    Publication Date: 2021-07-08
    The main subject of this thesis is to analyze the changes that occurred between 2015- 2019 in arrivals and overnight stays in the accommodation, in island regions of Greece. The island regions are the Ionian Islands, the ...

  • Sustainable development in the hotel sector: energy and carbon footprint assessment of hotels in Crete.

    H.M.U., MSc in MBA for Engineers
    Authors: Kargaki, Eleni
    Thesis advisor: Markaki, Maria
    Publication Date: 2023-09-05
    The aim of this study is to calculate the energy and carbon footprint of the operation of hotels in Crete and to understand the environmental impacts in relation to them. The research is based on primary data of 34 hotels ...

  • Quality management and complaints in hotels.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Trapantarou, Paraskevi
    Thesis advisor: Apladas, Georgios
    Publication Date: 2021-11-29
    The aim of the project is to study the factors of the quality of hotel services,according to the customers' views as they express it today through their reviews on the internet, as well as the management of complaints by ...

  • Hotel quality management of Crete.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Foskolakis, Konstantinos
    Thesis advisor: Apladas, Georgios
    Publication Date: 2020-03-05
    In this work I will present the way and procedures of providing quality services to the guests. I develop my undergraduate degree on the features that each hotel can offer, the procedures and of course the staff's contribution ...

  • Quality management in hotel units.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Ampelas, Dimitrios-Ioannis
    Thesis advisor: Apladas, Georgios
    Publication Date: 2020-04-30
    The purpose of this study is how to manage quality in hotel units. The objectives of the project were to study the ways that hotel managers manage quality, to study the strategic planning of hotel quality and, finally, to ...

  • Human resource training.

    H.M.U., MSc in MBA for Engineers
    Authors: Orfanoudaki, Eirini
    Thesis advisor: Papastefanaki, Sofia
    Publication Date: 2022-09-29
    This paper examines in detail the issue of employees training by companies in the context of Human Resource Management and developments in all areas of the environment, with the view that training has been found to be ...

  • The influence of online reviews on the provided customer service and on the management strategies of hotels.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Meletsi, Aikaterini
    Thesis advisor: Dimou, Eirini
    Publication Date: 2020-05-25
    The purpose of this dissertation was to investigate the affect of online reviews on the quality of the provided service and on the design of the marketing management of the hotels. The dissertation was formed in five ...

  • Waterparks as a means of improving guest satisfaction and competitiveness of resort hotels.

    H.M.U., School of Management and Economic Sciences (SMES), MSc in Hospitality and Tourism Management
    Authors: Gkikas, Vasileios
    Thesis advisor: Dimou, Eirini
    Publication Date: 2022-11-10
    Water parks are the most widespread form of recreational tourism in the world. They first appeared in 1940-1950 in the USA and since then they are constantly growing. Especially in recent decades more and more are created ...

  • Cruise tourism and hotel accommodation: a substitute or complementary relationship?

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Kanellis, Achilleas-Michail
    Thesis advisor: Dimou, Eirini
    Publication Date: 2023-07-26
    The present research wants to investigate what kind of relationship two pillars of tourism have, such as hotels and cruise ships, and to give a clearer answer ultimately to whether they are substitute or complementary ...

  • Hotels and All-inclusive: the case of Rhodes’ residents.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Rizou, Laourin
    Thesis advisor: Avgeli, Vasiliki
    Publication Date: 2020-06-24
    The present research aims to investigate the behavior, factors and motivations of Rhodian tourists when choosing all-inclusive vacation packages. The purpose of this study is to specify changes and developments noticed in ...

  • Vocational training needs of employees in hotels of Crete.

    H.M.U., School of Management and Economic Sciences (SMES), MSc in Hospitality and Tourism Management
    Authors: Kapetanakis, Antonios
    Thesis advisor: Katharakis, Michail
    Publication Date: 2022-05-19
    The present thesis analyzes the professional training needs of the employees in the hotels of Crete. The process of employee learning and development is a function that takes place within an organization and belongs to the ...

  • Environmental management policies in hotel industry. The case of Heraklion Crete.

    H.M.U., MSc in MBA for Engineers
    Authors: Kefalas, Themistoklis
    Thesis advisor: Rompogiannakis, Ioannis
    Publication Date: 2022-05-16
    The purpose of this study is to investigate the environmental management policies of hotel units in Heraklion, Crete. The research population consists of all employees in the hotel industry. The final sample collected ...

  • Computer science and computerization of tourism.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Business Administration and Tourism Dept.
    Authors: Passadaki, Georgia
    Thesis advisor: Kleisarchakis, Georgios
    Publication Date: 2022-01-19
    The aim of this dissertation is to highlight the important role that computer science and computerization play in the modern world. In every field of modern everyday life, information systems are, already, an integral part, ...

  • Social media as a marketing tool for 5* hotels in the regional units of Chania and Rethymno.

    H.M.U., School of Management and Economic Sciences (SMES), MSc in Hospitality and Tourism Management
    Authors: Skoulakis, Konstantinos
    Thesis advisor: Trichas, Nikolaos
    Publication Date: 2021-09-06
    The internet and social media are used daily by millions of people for personal and business purposes. Companies in modern societies are advertised, evaluated, communicated through social media. Businesses that are ...