Now showing items 1-2 of 2

  • The use of chatbots in business.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Management Science and Technology Dept.
    Authors: Chasanai, Egklantina
    Thesis advisor: Vasileiadis, Giorgos
    Publication Date: 2022-05-26
    The economic environment in the modern world is changing thanks to the penetration of Artificial Intelligence technologies in the daily lives of many companies. A big part of artificial intelligence are the chatbots whose ...
  • Using chatbots for customer service and support.

    Η.Μ.U, School of Management and Economic Sciences (SMES), Management Science and Technology Dept.
    Authors: Binikou Ketsiriporn, Anastasia; Mythi, Despoina
    Thesis advisor: Vasileiadis, Giorgos
    Publication Date: 2023-09-25
    The evolution of Internet and the increased popularity of digital services have changed the way businesses interact with their customers. Chatbots is a technology that has emerged as a viable and efficient solution for ...